Team Lead - AMZL, team lead

Amazon is hiring a Team Lead - AMZL, team lead in Kolkata, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Excel, MS Office and team management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Team Lead managing delivery center shift operations, logistics execution, and team performance.

excelms-office

team-managementwarehousinglogisticsoperations-managementperformance-management

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead
Location: Kolkata

Essential Functions

-Job Description · A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. - Comfortable with reading, writing and communicating in English. - Proficiency in MS Excel

Key job responsibilities
We're seeking a Team lead for our LM operations. In this role, you will be responsible for:

Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations
Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
Driving performance management of your team members. Preparing and implementing training and development plans for associates.
Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
Conducting 4M and 5S audits for the delivery station on a daily basis.
Stand-in for Area Manager.

Ability to manage day and night shifts.

A day in the life
1. Managing station operation by focusing on high bias for action.
2. Be customer obsessed in terms of handling customer escalation & ensuring good delivery experience.
3. Having good analytical & deep dive skill.
4. managing large yellow/green badge AA.

Basic qualifications

- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred qualifications

- Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Team Lead - AMZL, team lead at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Team Lead - AMZL, team lead is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, WB, Kolkata.
The job was posted on September 29, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Team ManagementWarehousingLogisticsOperations ManagementPerformance ManagementExcelMS Office

Questions you could be asked

Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where warehousing was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where performance management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Team Management, Warehousing, Logistics, Operations Management, and Performance Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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