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Rolls-Royce

Technical Specialist

Rolls-Royce is hiring a Technical Specialist. Level rates it ; you can apply on Rolls-Royce.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include technical support, bess and electrical systems.
  • Level classifies it as a mid-level role.
  • Level lists 540 other open roles at Rolls-Royce.

AI in this role

Provide technical support and coordinate maintenance for battery energy storage systems and microgrids.

technical-supportbesselectrical-systemsmaintenanceafter-sales
Job Description

Rolls-Royce Solutions Benelux B.V. is a subsidiary of Rolls-Royce Power Systems, a division of Rolls-Royce plc. We provide pioneering, integrated power solutions for the marine and infrastructure sectors and focus on digitalization and electrification, playing an innovative key role at the forefront of the energy transition. Our core business is supplying and maintaining sustainable power through diesel and gas engines and power systems for shipping, energy generation, construction, rail and data centers applications within the Benelux.

Within Power Systems a relatively new Business Unit called Sustainable focusses on supply of large scale Battery Energy Storage Systems (BESS). Our business revolves around supplying utilities, developers and operators the latest battery systems developed by the Rolls-Royce organization for the Benelux market.

Whilst we are part of a global organization, we have a solid and engaged team in our Dordrecht Office.

For our office in Dordrecht, The Netherlands, we are looking for a:

Technical Specialist - BESS (m/f)

Business Unit: Sustainable

(Fulltime | 40 hours)

The Technical Specialist is the practical point of contact for customers for preventive and corrective maintenance specifically for our Sustainable Business Unit (BESS and Microgrid Business). You solve issues of assigned tickets by coordinating the required knowledge and resources to find the best solution and communicates with all levels of support to find the required knowledge and skills in the team. You will report to the Head of Service.


Key Responsibilities

  • Deliver (remote) technical support to the field service team, coordinating with our German team to escalate, monitor, and resolve customer issues effectively.

  • Coordinate and manage after-sales service activities, including site visits and oversight of third-party service providers.

  • Plan and dispatch technical support resources for Battery Energy Storage System (BESS) service projects.

  • Oversee maintenance contracts and maintain regular customer engagement through recurring service reviews.

  • Support after-sales commercial activities, including quotation preparation and supplier coordination.

  • Collaborate with Sales, Engineering, and R&D teams to support project initiatives, resource planning, testing activities, and special projects.

Qualifications

  • Bachelor degree (HBO) thinking level or equivalent in a technical / electrical direction;

  • Minimum of 5 years of work experience in the technical sector, energy production systems, in-depth knowledge of diesel and/or gas engines in general and cogeneration systems Excellent verbal and written communication skills in English and Dutch;

  • VCA and other safety/technical certificates

  • Minimum computer knowledge required: system, Word, Excel, SAP programs

What we offer

  • Function Group: 10 | Salary bandwidth: €4900 - €6200 gross per month;

  • 8% holiday pay;

  • 27 vacation days plus 13 ATV on a full-time basis;

  • Profit Sharing Scheme;

  • Company Car;

  • Company Phone and Laptop;

  • Good pension scheme (PME);

  • Flexible Working Policy; 12 days of flexible work per month

  • Corporate fitness scheme (€10 p/m discount on your sports subscription);

  • A well-established international organization with wide development opportunities;

Selection Process

  • We abide by our application code of conduct for recruitment and selection as standard for a transparent and fair recruitment and selection process;

  • A Background Check (Identity, Address, Work History and Criminal Background Check) is part of our selection process;

  • There is no medical or psychological assessment required for this position;

More about us

Our purpose is a force for progress – powering, protecting and connecting people everywhere.

Our behaviours are shown in our business; We put safety first. We do the right thing. We keep it simple. And we make a difference.

Rolls-Royce Power Systems has its headquarters in Friedrichshafen, Germany. We are over 10,000 people worldwide. Under the MTU brand, we develop and produce high-speed engines and propulsion systems for ships and heavy land, rail and defense vehicles, as well as drive systems for use in the oil and gas industry and in power generation.

Our aim is to make diesel engines even cleaner and smarter. With our Green and High-Tech program we provide forward-looking answers to the growing challenges of the mobility and energy transition focusing on electrified drive systems as well as alternative fuels and energy sources.

Most importantly for this role, we supply full turn-key Energy Storage solutions to the Benelux markets. More information specifically about our BESS and how we operate can be found here - https://www.mtu-solutions.com/eu/en/applications/power-generation/power-generation-products/energy-storage-system.html

Can you relate to this great opportunity? Then apply with a short motivation letter & CV.


Type of Contract

Permanent

How we rate this

Technical Specialist at Rolls-Royce rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical SupportBessElectrical SystemsMaintenanceAfter Sales

Questions you could be asked

  1. Tell me about a project where technical support was part of your work. What did you do?
  2. Tell me about a project where bess was part of your work. What did you do?
  3. Tell me about a project where electrical systems was part of your work. What did you do?
  4. Tell me about a project where maintenance was part of your work. What did you do?
  5. Tell me about a project where after sales was part of your work. What did you do?

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  • List these exact terms on your resume: Technical Support, Bess, Electrical Systems, Maintenance, and After Sales. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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