Telephone Sales Representative

UPS is hiring a Telephone Sales Representative for a remote role open to applicants in Brazil. Level rates it ; you can apply on UPS.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
This is listed as a remote role.
The posting mentions CRM, Microsoft Office and telesales among its tools and skills.
Level classes it as a mid-level role.
UPS has 2,100+ other open roles on Level.

AI in this role

Telephone Sales Representative focusing on healthcare logistics and express shipments, utilizing CRM tools and maintaining customer retention.

crmmicrosoft-office

telesalesb2b-saleslogistics-salescustomer-relationship-management

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Estamos com oportunidade para Representante de Televendas.

Se você se identifica com um ambiente dinâmico, colaborativo e com foco em atendimento e organização, essa pode ser a sua chance!

Principais responsabilidades:

Executar o plano de vendas;
Atuar na venda de produtos Remessas Expressas focado em clientes do setor da saúde;
Desenvolver e implementar estratégias de vendas para penetrar nas contas existentes e gerar fluxos adicionais de receita;
Entender os requisitos dos clientes internos / externos e promover ofertas de serviços e soluções;
Garantir que as informações essenciais e as expectativas de trabalho sejam comunicadas com clareza à equipe e no CRM;
Gerenciar a retenção de receita e redução do churn para manter clientes e níveis de receita
Aumentar o Market Share da UPS em seu respectivo território
Visitas presenciais eventualmente poderão ser requeridas

Requisitos:

Superior completo em Comércio Exterior, Logística, Relações Internacionais, Vendas, Administração ou áreas correlatas;
Inglês intermediário e desejável espanhol intermediário;
Habilidades com apresentações e análises;
Experiência com vendas de serviços logísticos/transportes;
Conhecimento no pacote Office e desejável conhecimento em ferramenta CRM.
Familiaridade com ferramentas de IA

Competências:

Ter comunicação eficaz, empatia e habilidades de negociação, além de resiliência, proatividade e organização. É essencial possuir autoconfiança, adaptação, trabalho em equipe e foco em resultados, aliando ética, inteligência emocional e facilidade em criar relacionamentos. Também deve ser curioso, inovador, familiarizado com tecnologia, informado sobre culturas e ter uma postura consultiva.

Regime de trabalho: Home Office e ocasionalmente atividades presenciais na unidade de Vila Sofia - São Paulo

Horário de trabalho: Seg. a Sex. das 08h30 às 18h00

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Telephone Sales Representative at UPS rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Telephone Sales Representative is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR - SAO PAULO (BRSAO) and is marked remote.
The job was posted on October 1, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

TelesalesB2b SalesLogistics SalesCustomer Relationship ManagementCRMMicrosoft Office

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where telesales was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?
Tell me about a project where logistics sales was part of your work. What did you do?
Tell me about a project where customer relationship management was part of your work. What did you do?
Walk me through how you've used CRM in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Telesales, B2b Sales, Logistics Sales, Customer Relationship Management, and CRM. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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