Transportation Specialist, Carrier Services

Amazon is hiring a Transportation Specialist, Carrier Services in Nashville, United States. It pays $20-$26/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, Access and SQL.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Transportation Specialist to analyze data and resolve carrier payment disputes for Amazon's North American network.

ExcelAccessSQL

logisticsdata-analysisdispute-resolutiontransportation

Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team resolves payment issues related to daily freight movements into and out of our North American fulfillment network. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio.

The Payment Disputes Team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

The person in this position will pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.

Key job responsibilities
• Continual, tactical communication with external customers and internal customers
• Resolve Trip Status payment disputes for carrier partners by investigating claims and ensuring compliance with Amazon’s policies and SLA
• Prioritize and manage multiple cases while meeting or exceeding established daily resolutions goals
• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) to assist with disputes case resolution
• Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations
• Escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
• Provide communication, both verbal and written as you will be required to respond to carriers sharing findings and details regarding the case resolution

Basic qualifications

- High school or equivalent diploma
- Experience with computers and Microsoft Office products and applications

Preferred qualifications

- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, TN, Nashville - 19.51 - 26.25 USD hourly

How we rate this

Transportation Specialist, Carrier Services at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Transportation Specialist, Carrier Services is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed pay is $20-$26/hr.
The role is based in US, TN, Nashville.
The job was posted on April 30, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsData AnalysisDispute ResolutionTransportationExcelAccessSQL

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where dispute resolution was part of your work. What did you do?
Tell me about a project where transportation was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Logistics, Data Analysis, Dispute Resolution, Transportation, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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