MastercardCreative Project Manager
Mastercard is hiring a Creative Project Manager in Dubai, United Arab Emirates. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Level rates this project manager role Little AI ●○○○: aI is not part of the work.
- The posting mentions project management, stakeholder management and creative direction among its tools and skills.
- Level classes it as a mid-level role.
- Mastercard has 948 other open roles on Level.
AI in this role
Creative Project Manager owning day-to-day management of creative projects from brief to delivery within Mastercard's marketing services team.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Creative Project ManagerOverview:The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.
As Creative Project Manager you must have a passion for business growth and ensuring the seamless delivery of projects to clients. You will have a creative flair, relish working in a fast-paced environment and be able to manage multiple project deliverables. You will have solid stakeholder management and communication skills and a clear understanding of the end-to-end process of project delivery. To excel in this role, you need to possess superior communication and interpersonal skills, as well as the ability to tackle several creative projects simultaneously. Working knowledge of project management tools, along with superior organizational skills are a must in this position. You are also expected to possess excellent time-management skills to thrive in a fast-paced, dynamic work environment.
Role:
Own the day-to-day management of creative projects from brief to delivery, ensuring timelines, scope, and quality standards are met.
Track and manage project budgets, timelines, and resourcing plans, escalating issues proactively to senior leads.
Lead client communication on project-level matters, responding to requests and maintaining clarity on deliverables and timelines.
Develop and manage creative project briefs, translating client needs into clear direction for creative teams.
Coordinate across creative, strategy, and production teams to drive delivery and maintain momentum.
Work closely with creative leads and senior project managers to stay aligned on priorities.
Monitor project progress, manage dependencies, and flag risks early to keep work on track.
Run multiple projects in parallel, operating confidently in a fast-paced agency environment.
Prepare and deliver regular project status updates and reporting for internal stakeholders and clients.
Champion strong organizational practices and effective use of project management tools across the team.
All About You:
Minimum 8 years of experience in creative services, account, or project management roles, ideally at Account director level, within advertising or creative agencies.
Proven ability to manage complex projects end-to-end, with strong organizational and multitasking skills.
Experience working with multidisciplinary teams across creative, strategy, and production.
Confident in briefing creative teams and maintaining clear project direction from kick-off through delivery.
Comfortable managing client relationships at a day-to-day level with professionalism and clarity.
Able to work independently, problem-solve on the fly, and perform well under pressure.
Strong written and verbal communication skills in English.
Bachelor's degree or equivalent.
Willingness to travel as required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Creative Project Manager at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Skills and AI tools this role asks for
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Pay
- Typical project manager job
- $111k
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Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where creative direction was part of your work. What did you do?
- Tell me about a project where budgeting was part of your work. What did you do?
- Tell me about a project where time management was part of your work. What did you do?
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- List these exact terms on your resume: Project Management, Stakeholder Management, Creative Direction, Budgeting, and Time Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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