Hotel Manager - Jumeirah

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

As part of our continued commitment to operational excellence and leadership succession across our portfolio, we are curating a talent pool of high-potential and experienced hospitality leaders for a Hotel Manager opportunity to join Jumeirah in Dubai, supporting both current and future needs.

The main duties and responsibilities of this role include:

• Lead all hotel operations with a highly visible and hands-on leadership approach, ensuring seamless execution of strategic priorities, exceptional guest experiences, operational excellence, and strong financial performance in line with Jumeirah’s brand promise.
• Partner with the Senior Hotel Leadership team to shape and deliver the property’s commercial and revenue strategy, leveraging market insights, guest segmentation, and competitive positioning to drive sustainable occupancy and profitability.
• Convert strategic objectives into clear, actionable annual business plans across all departments, ensuring alignment, accountability, and disciplined execution throughout the operation.
• Maintain active, on-the-floor leadership across all operational areas, ensuring standards are consistently upheld, service delivery is refined, and operational discipline is embedded at every level of the hotel.
• Champion an elevated guest experience culture by actively monitoring feedback, anticipating guest needs, and continuously enhancing service delivery to create intuitive, personalised luxury moments.
• Build, lead, and develop high-performing teams through coaching, performance management, and succession planning, fostering engagement, accountability, and a strong alignment with Jumeirah’s values and standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Extensive luxury hospitality leadership experience within internationally recognised luxury hotels, or resorts environments.
• Minimum 10 years’ senior operational leadership experience within Hotel Operations, with a strong track record in delivering exceptional guest experiences and operational performance.
• Strong commercial and financial acumen, with demonstrated ability to drive performance, optimise operational efficiency, and support overall hotel profitability.
• A hands-on leadership style with strong operational visibility, actively engaging with teams and guests to ensure service excellence and seamless execution.
• Proven ability to lead high-performing teams within complex luxury environments, ensuring consistency, brand alignment, and exceptional guest satisfaction across hotel and residence operations.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)