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Amazon

IT Equipment Coordinator, Ops Tech Solutions (OTS)

Amazon is hiring an IT Equipment Coordinator, Ops Tech Solutions (OTS). It pays $22-$24/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Microsoft Outlook, Microsoft Word and Microsoft Excel.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Coordinate IT equipment inventory, procurement, RMA processes, and technical support in an Amazon Fulfillment Center.

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
it-inventoryasset-managementhardware-troubleshootingprocurement
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.

**Candidate must be able to work early morning, nights and weekends**

Basic qualifications

- Knowledge of IT system hardware and network concepts
- Experience in procurement, budgeting, forecasting, or asset management
- Experience with computer hardware troubleshooting and repair
- Experience working with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- High school diploma or equivalent
- Work flexible schedule including weekends, nights, and holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Authorization to work in the U.S. without sponsorship

Preferred qualifications

- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Experience in Customer Service
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
- Experience in a dynamic environment with a high degree of customer service
- Experience prioritizing competing demands, scoping large efforts, and negotiating timelines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.



USA, NJ, Burlington - 21.75 - 23.75 USD hourly

How we rate this

IT Equipment Coordinator, Ops Tech Solutions (OTS) at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

It InventoryAsset ManagementHardware TroubleshootingProcurementMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Questions you could be asked

  1. Tell me about a project where it inventory was part of your work. What did you do?
  2. Tell me about a project where asset management was part of your work. What did you do?
  3. Tell me about a project where hardware troubleshooting was part of your work. What did you do?
  4. Tell me about a project where procurement was part of your work. What did you do?
  5. Walk me through how you've used Microsoft Outlook in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: It Inventory, Asset Management, Hardware Troubleshooting, Procurement, and Microsoft Outlook. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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