Operational Excellence (PMO) Department Manager

Hill International is seeking a Operational Excellence (PMO) Department Manager in the United States, Australia, France, United Kingdom, Germany, Belgium, Spain, Italy, and Netherlands. Position will require relocation to Saudi Arabia (KSA). Arabic-speaking candidates are preferred.

• Review and update policies, processes and procedures, quality assurance, continuous improvement, risk management, training and projects monitoring & reporting.
• Develop and get ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
• Assess the capability of the existing PMO Department staff and recommend appropriate roles and responsibilities
• Prepare the department knowledge transfer program which includes comprehensive on-the-job learning
• Motivate employees to improve performance by fostering a culture of continuous improvement and innovation
• Ensure the Stage Gate Process is applied consistently to projects.
• Establish and maintaining a quality management system for the PMO that is aligned with the PMM.
• Ensure that the quality assurance management is implemented for each project
• Analyze data to identify operational trends and opportunities for improvement
• Coordinate with other departments within the organization to ensure successful implementation of initiatives
• Review bidder’s quality submittals
• Implement a Risk Management procedure and system that is in alignment with the PMM template. This will include establishing a typical risk register to facilitate identification of risks, likelihood of occurrence, mitigation measures and assignment of responsibilities.
• Enforce the establishment of Risk Registers for each project by the Construction Management contractor.
• Review the Risk Registers of all projects on a monthly basis.
• Analyze project performance data to identify risks and issues.
• Prepare reports on operational performance, including benchmarks against industry standards or best practices
• Review, validate and consolidate project monthly dashboards and reports highlighting any concerns
• Develop consolidated NWC dashboard in accordance with the available PMIS requirements
• Develop and issue periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
• Provide the support in completing all the requested tasks in PMIS.
• Develop set of KPIs to measure the performance of the projects and clusters
• Ensure the timely and accuracy of project data input to the PMIS (i.e Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
• Coordinate performance evaluation of contractors and consultants by clusters management and classify (on the basis of capability and performance).
• Inform themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.
• Perform other duties as assigned by the line manager/supervisor.

• Bachelor degree in engineering from an accredited university.
• Minimum 20 years’ experience in project management environment on large projects include overall responsibility for setting up and running a PMO.
• Thorough knowledge and demonstrated experience of professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.
• Involvement in continuous improvement and capacity building / talent development.
• Demonstrated skill in management, supervisory and personnel administrative functions.
• Excellent verbal and written communication skills.
• Experience of working internationally (preference KSA experience).