Senior Quality Engineer

Dyson is hiring a Senior Quality Engineer in Tokyo, Japan. Level rates it ; you can apply on Dyson.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Six Sigma, Iso 9001 and failure analysis.
Level classifies it as a senior role.
Level lists 406 other open roles at Dyson.

AI in this role

Lead technical investigations, failure analysis, and quality improvement initiatives for hardware products while bridging Japan and global teams.

six-sigmaiso-9001

failure-analysisroot-cause-investigationquality-engineeringhardwaretechnical-support

QUALITY ENGINEER (D9)
Job Description

About the Role

As a Quality Engineer (D9), you will play a critical role in supporting product quality and customer experience by leading technical investigations, failure analysis activities, and quality improvement initiatives. This position is ideal for engineers who enjoy solving complex technical problems and working within a global organization.

Global Collaboration

A key aspect of this role is partnering closely with overseas headquarters and global engineering teams. You will communicate technical findings in English, present investigation results, participate in cross-functional reviews, influence corrective actions, and support global quality improvement projects. You will act as the primary technical bridge between the Japan market and international engineering stakeholders.

Key Responsibilities

· Conduct product failure analysis and root cause investigations.

· Evaluate returned and repaired products to identify quality trends.

· Prepare professional technical reports and executive summaries.

· Drive corrective and preventive actions with global teams.

· Represent Japan Quality in meetings with overseas headquarters.

· Support field quality, reliability, and customer issue escalation activities.

· Collaborate with Product Development, Service, Manufacturing, and Supply Chain teams.

Required Qualifications

· Experience in Quality Engineering, Product Development, Failure Analysis, Service Engineering, Repair Engineering, or Technical Support.

· Knowledge of electrical and electronic products.

· Strong analytical and problem-solving capabilities.

· Business-level English communication skills.

Why Join Us

· Work with global engineering leaders and technical experts.

· Influence product quality on an international scale.

· Develop expertise in advanced failure analysis and quality engineering.

· Play a visible role connecting the Japan market with global teams.

ポジション概要

製品品質および顧客満足度向上を目的として、不具合解析、原因究明、品質改善活動を推進するポジションです。技術的な問題解決力とグローバルなコミュニケーション能力が求められます。

海外本社との連携

本ポジションの最大の特徴は、海外本社およびグローバルエンジニアリングチームとの密接な連携です。英語による技術報告、故障解析結果の共有、品質課題のエスカレーション、改善策の提案を行い、日本市場とグローバル組織をつなぐ重要な役割を担います。

主な業務内容

· 製品不具合解析と根本原因調査

· 修理品・返却品の技術評価

· 技術レポート作成

· 海外本社への英語での報告

· 品質改善活動の推進

· 顧客品質課題への対応

· 関連部門との協業

求められるスキル

· ハードウェアメーカーでの技術者経験、または品質保証、製品開発、故障解析、サービスエンジニアリング、修理・テクニカルサポート等の関連業務経験

· 品質保証・品質管理手法に関する知識・経験（シックスシグマ、ISO等）

· 電気・電子製品に関する知識、および電気・機械に関する基本的な知識・実務経験

· 電気機器・電子部品等のハードウェア製品における製造技術の知識

· 製品コンプライアンス（IEC/JIS等）に関する知識

· 高い分析力および問題解決能力

· 修理・メンテナンス分野の知識があれば尚可

· 語学力：日本語アドバンスレベル、英語アドバンスレベル（海外チームとの技術的なコミュニケーションが可能なレベル）

このポジションの魅力

· グローバルのエンジニアリングリーダーや技術エキスパートと協働できる環境

· 日本市場にとどまらず、グローバルな製品品質の向上に貢献できる

· 高度な故障解析や品質エンジニアリングの専門性をさらに高められる

· 日本市場とグローバルチームをつなぐ、重要な役割を担うことができる

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

How we rate this

Senior Quality Engineer at Dyson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Quality Engineer is an open job at Dyson.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Japan - Tokyo Office.
The job was posted on October 16, 2026.
Seniority: senior.
Applications are handled by Dyson. Apply on Dyson

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Failure AnalysisRoot Cause InvestigationQuality EngineeringHardwareTechnical SupportSix SigmaIso 9001

Questions you could be asked

Tell me about a project where failure analysis was part of your work. What did you do?
Tell me about a project where root cause investigation was part of your work. What did you do?
Tell me about a project where quality engineering was part of your work. What did you do?
Tell me about a project where hardware was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Failure Analysis, Root Cause Investigation, Quality Engineering, Hardware, and Technical Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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