NovartisPosted 1w ago

Solution Delivery & Business Technology Enablement (DDIT)

Solution Delivery & Business Technology Enablement (DDIT) at Novartis scores 49 out of 100 on AI centrality, which makes it AI Level 2 of 4 (Uses AI) on this board. The level measures how much of the work is AI, not seniority.

Toranomon (NPKK Head Office)Full time

AI in this role

openaiclaudeanthropiccopilotdatabrickscodex

ai-automationai-safety

Job Description Summary

This role is responsible for leading the successful delivery of AI, Data, Digital, Automation, and Enterprise Technology initiatives across Japan and APMA.
As a key member of the DDIT Business Partner organization, the role translates business priorities into scalable technology solutions and ensures successful execution from concept to deployment, adoption, and value realization. Working closely with Business Partners, Product Teams, Architects, Engineers, Data & AI teams, and external vendors, the incumbent drives digital transformation while ensuring alignment with Novartis architecture, security, compliance, and governance standards.

Job Description

Key Responsibilities

Solution Delivery Leadership (40%)

Lead end-to-end delivery of AI, Data, Digital, Automation, and Enterprise Technology initiatives.
Own delivery outcomes including scope, quality, timeline, risks, dependencies, and stakeholder satisfaction.
Coordinate cross-functional teams across Product, Architecture, Engineering, Security, Operations, and Vendor organizations.
Ensure successful deployment, adoption, transition to support, and business value realization.
Drive delivery excellence and continuous improvement.

AI, Data & Digital Transformation (25%)

Lead implementation of AI, GenAI, Agentic AI, Analytics, and Automation solutions.
Identify opportunities to improve productivity, decision intelligence, customer engagement, and operational efficiency.
Drive PoCs, MVPs, and scaled solution deployments.
Promote responsible AI adoption and governance.
Accelerate digital transformation across Japan and APMA.

Business Partnership & Demand Shaping (15%)

Partner with business stakeholders to understand strategic priorities and capability gaps.
Translate business needs into technology roadmaps and delivery plans.
Support investment prioritization and business case development.
Act as a trusted technology advisor.

Data & Analytics Enablement (10%)

Deliver analytics, reporting, dashboarding, and AI-driven insights solutions.
Support enterprise data platform adoption and reusable data products.
Ensure data governance, security, and privacy compliance.

Stakeholder Management & Change Leadership (10%)

Influence stakeholders across Country, Regional, and Global organizations.
Lead communication, training, adoption, and change initiatives.
Foster collaboration across business and technology organizations.

Leadership Responsibilities

Lead virtual and matrixed delivery teams across multiple geographies.
Mentor business analysts and solution delivery professionals.
Coordinate external vendors and strategic partners.
Champion AI-first, data-driven, and customer-centric ways of working.
Contribute to capability development within the DDIT Japan & APMA organization.

Technical Expertise

AI & Automation

Microsoft Copilot
Microsoft Copilot Studio
Anthropic Claude
OpenAI GPT Models
OpenAI Codex
GitHub Copilot
Dify
Azure AI Services / AI Foundry
Agentic AI Frameworks
Intelligent Automation Platforms

Data & Analytics

Snowflake
Databricks
Power BI
SQL
Data Products
Data Governance

Delivery Platforms

Azure DevOps
GitHub
Jira
Confluence
Agile Delivery
CI/CD Practices

Enterprise Platforms

SAP
Salesforce
ServiceNow
Microsoft 365
Azure Cloud Platform

Success Measures

Successful delivery of AI, Data, Digital, and Technology initiatives.
Achievement of business value and measurable outcomes.
Stakeholder satisfaction and adoption rates.
Process efficiency and automation benefits realized.
Growth of AI and analytics adoption across Japan and APMA.
Alignment between business strategy and DDIT execution.

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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to midcareer- r.japan@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Budget Management, Business Acumen, Influencing Skills, Project Management, Risk Management, Service Delivery Management, Strategic Planning

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI AutomationAI SafetyOpenAIClaudeAnthropicCopilotDatabricksCodex

Questions you could be asked

Tell me about a workflow you automated with AI tools, end to end.
How do you think about the risk of an AI system in this kind of role failing silently?
What are the limits of OpenAI that you've run into, and how did you work around them?
What's a project where you used Claude hands-on?
Walk me through how you've used Anthropic in your day-to-day work.

Adapt your resume

List these exact terms on your resume: AI Automation, AI Safety, OpenAI, Claude, and Anthropic. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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