Team Member - Network Support (South and East Auckland)

• Calling experience lifeguards OR confident swimmers
• Develop skills in Lifeguarding, Customer Service, Recreation and Fitness Support
• Free use of facilities and Council benefites

He angitūtanga: The opportunity

Love working with people, enjoy being active, and want a role where no two days are the same? Join our Network Support Team and help keep Auckland's leisure centres safe, welcoming and thriving!

Whether you're an experienced, qualified lifeguard or a confident swimmer looking to start a career in the leisure industry, this is your chance to make a real difference in your community while developing valuable skills across aquatics, customer service and recreation.

As a Network Support Team Member, you'll be part of a flexible, supportive network of teams, providing operational coverage across leisure centres in South and East Auckland. From supporting planned leave and training commitments to helping meet day-to-day business needs, you'll bring your energy and skills wherever they're needed most.

You'll enjoy the variety of working across different locations, meeting new people and gaining experience in a range of leisure environments. If you're adaptable, enjoy a challenge and love helping others, this could be the opportunity for you!

Key Responsibilities:

Lifeguarding

• Actively supervise pool areas, promote water safety and help create a safe environment for everyone.
• Respond confidently to first aid situations and emergencies.
• Help maintain clean, safe and welcoming facilities for our communities.

Customer Service

• Welcome customers and visitors, creating a positive and friendly experience from the moment they arrive.
• Assist with memberships, bookings and customer enquiries.
• Help people make the most of our facilities, programmes and services.

Location and Hours

We're currently recruiting permanent team members for 20-hour and 32-hour-per-week positions.

You'll work across a variety of centres in South and East Auckland, following a flexible roster that changes fortnightly. Shifts may fall any day from Monday to Sunday, between 5:00 am and 10:00 pm.

Locations: Howick Leisure Centre, Lloyd Elsmore Park Pool and Leisure Centre, Manurewa Pool and Leisure Centre, Ōtara Pool and Leisure Centre, Papatoetoe Centennial Pools and Leisure Centre, Allan Brewster Leisure Centre, and Moana-Nui-a-Kiwa Pool and Leisure Centre.

He kōrero mōu: About you

We're looking for people who bring a positive attitude, a willingness to learn and a genuine passion for helping their community.

You'll ideally:

• Enjoy working with people and creating positive experiences for your community.
• Be adaptable and comfortable working across different locations and teams.
• Have strong communication and customer service skills.
• Be a confident swimmer with a strong commitment to safety.
• Work well in a team while taking initiative when needed.
• Hold a current driver's licence and have reliable transport to travel between centres.

Lifeguard Training Available

Ready to start a career in lifeguarding? We'll help you get there!

Don't have your Pool Lifeguard Practising Certificate (PLPC) or First Aid Certificate yet? If you're a successful applicant, you may be eligible for fully funded training from 30 November to 11 December 2026, Monday to Friday, 8:00 am to 4:00 pm, at Auckland CBD and one of our leisure centres.

Before entering the training programme, you'll need to successfully complete a swim assessment demonstrating the following:

• Swim 200 metres in under 6 minutes.
• Swim 50 metres breaststroke.
• Swim 25 metres sidestroke.
• Tread water for 5 minutes.
• Duck dive and retrieve an object from a 5-metre pool.

This is a great opportunity to gain valuable qualifications while starting your journey with Auckland Council's Pools and Leisure team.

Ngā āhuatanga kei a mātou: What we offer

This is more than a lifeguarding role. It's an opportunity to develop skills across aquatics, customer service, recreation, and fitness while working alongside passionate teams dedicated to enhancing community wellbeing.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Please view a range of our employee benefits here.

Apply today and help Aucklanders stay active, safe, and connected.

You can find the position description here.

Pay rate: $30.23/h (Our employer KiwiSaver contribution is in addition to the base salary offered.)

Applications close: Friday 13th November 2026

** Please note: Applications are reviewed as they are received, and interviews may be held before the closing date. The advertisement may close early, so we encourage you to apply promptly.

#workingforauckland #aucklandcouncil

The role is deemed safety-sensitive and will require a pre-employment drug and alcohol test prior to offer.

Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application, and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.