Accounts Receivable & Credit Manager

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Manager, Accounts Receivable & Credit

Position Spotlight:

• 5 to 7+ years of accounts receivable management experience, including proven experience leading teams in a B2B environment.
• Lead the Accounts Receivable function across collections, cash application, and credit management while strengthening processes, reporting, and customer service.
• Build strong partnerships with Finance, Accounting, Sales, and field leadership to balance customer relationships, business continuity, and effective credit risk management.
• Hybrid position based in Lone Tree, Colorado, with three days per week in the office.

About the role

Change people’s lives and love what you do at Cochlear, the most recognized brand in hearing health care. As Manager, Accounts Receivable & Credit, you will lead the teams responsible for collections, cash application, and credit management across Cochlear Americas.

This is an opportunity for an experienced B2B accounts receivable leader who knows how to balance financial performance and credit risk with strong customer relationships. You’ll lead and develop an experienced team while partnering closely with Finance, Accounting, Sales, and field leadership to strengthen processes, resolve escalations, and support the business.

Based at our Americas head office in Lone Tree, Colorado, this hybrid role is ideal for a supportive, hands-on leader who listens, thinks strategically, and is motivated to grow their leadership capabilities over time.

Key Responsibilities

• Lead and develop the Accounts Receivable team across collections, cash application, and credit management, providing clear expectations, coaching, career development, and support to team leaders and employees.
• Oversee B2B collections, customer credit limits, payment terms, cash application, and account escalations, balancing the need to manage financial risk with a partnership-driven customer experience.
• Establish and improve Accounts Receivable strategies, processes, controls, and service standards that support timely collections, accurate cash application, appropriate credit exposure, and operational consistency.
• Partner with Accounting, Finance, Treasury, Sales, field leadership, and global teams to improve month-end close, forecasting, reporting, policy adherence, and customer account decisions.
• Monitor and communicate key Accounts Receivable metrics, trends, and risks, providing stakeholders with clear reporting and actionable recommendations.
• Maintain compliance with applicable debt collection requirements and support continuous improvement initiatives across the function.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

• Bachelor's Degree or Equivalent Work Experience
• 5-7+ Years of Accounts Receivable Management Experience
• Ability to negotiate (i.e. ability to use full and complete information to negotiate best payment arrangement)
• Proven Leadership Experience: Demonstrated track record of success in managing and leading high-performing teams across the accounting functions.
• Analytical Acumen: Strong analytical skills in Accounting and Finance, coupled with a meticulous attention to detail in metrics, and the ability to analyze complex financial data into actionable insights and recommendations.
• Changes Management Mindset: Demonstrated experience in leading change within a function to help stakeholders and direct reports adopt workplace change to minimize organizational disruption.
• Problem-Solving Aptitude: A proactive problem-solving mindset, coupled with exceptional negotiation skills, to effectively navigate challenging collection scenarios and resolve customer disputes.

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Pay Range in the United States: $100,000 - $110,000 based upon experience, as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.

The work environment is a home/office environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.

Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.

Application deadline: November 30, 2026