Business Analyst

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

Note that we can only offer cooperation to people who has EU citizenship, are located in Poland and are willing to commute to our office in Gdańsk, Poland.

We are looking for a Business Analyst to join a project team working for a client in the aviation industry. You will become part of an Agile Release Train (ART) responsible for delivering and evolving critical digital solutions, ensuring business value is clearly understood, requirements are well-defined, and delivery teams are aligned with customer and stakeholder expectations.

The Business Analyst is a key business and product delivery partner within the ART, collaborating closely with Product Owners, Scrum Masters, architects, and development teams to translate business needs into actionable requirements, support Product Increment (PI) planning, and ensure successful delivery of business outcomes.

Responsibilities:​

• Analysing, documenting, and validating business, functional, and non-functional requirements for features, enhancements, and strategic initiatives.
• Collaborating with stakeholders to understand business objectives, operational processes, challenges, and opportunities for improvement.
• Translating business needs into clear user stories, acceptance criteria, process flows, and functional specifications.
• Ensuring requirements are complete, consistent, traceable, and aligned with business goals and Program Increment objectives.
• Supporting Product Owners and delivery teams in backlog management, prioritisation, and refinement activities.
• Facilitating workshops, interviews, and requirement-gathering sessions with business and technical stakeholders.
• Supporting solution design activities by providing business context, process expertise, and requirement clarification.
• Supporting testing activities through requirement validation, acceptance criteria reviews, user acceptance testing (UAT).
• Driving continuous improvement of analysis practices, requirement quality, stakeholder engagement, and delivery effectiveness across the ART.

Must have requirements:​

• Minimum 2 years of experience as a Business Analyst, Functional Analyst, Product Analyst, or in a similar role within software delivery environments.
• Strong understanding of Agile methodologies, including Scrum, SAFe, backlog refinement, and Program Increment planning.
• Experience creating user stories, acceptance criteria, process models, use cases, and business documentation.
• Ability to analyse complex business processes, identify improvement opportunities, and propose pragmatic solutions.
• Strong understanding of system integrations, data flows, and the software development lifecycle.
• Experience supporting testing activities, UAT processes, and requirement validation.
• Ability to identify business risks, dependencies, and impacts, and support mitigation planning.
• Strong analytical thinking, problem-solving, and decision-making skills.
• Proactive approach, strong ownership mindset, and the ability to work independently.
• English at B2+ level.
• Flexibility regarding working hours within the 8:00 a.m. – 6:00 p.m. time window.

Nice to have requirements:

• Experience in the aviation industry.
• Familiarity with SAFe framework and ART operating models.
• Experience working with tools such as Agility, Confluence, Klaxoon, or similar collaboration platforms.
• Knowledge of process modelling techniques (BPMN, UML, user journey mapping).

What we offer:

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.

ADDITION: free parking, fresh fruits, workation.
In case of questions, please contact the HR team.

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:

UOP: 8 000 - 11 000 PLN gross/month

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.