OrangeConsultant ServiceNow confirmé
Orange is hiring a Consultant ServiceNow confirmé for a remote role open to applicants in Morocco. Level rates it ; you can apply on Orange.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include ServiceNow, itsm and customization.
- Level lists 950 other open roles at Orange.
- The role was posted within the past two weeks.
AI in this role
Join Orange Business as a ServiceNow Consultant to design, develop, and configure modules like ITSM, FSM, and HR.
Publication date : Oct 15, 2026, 12:00AM
À propos de nousJoin us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
- Conception et Développement des applications autour des modules ServiceNow principalement de ITSM, FSM et HR.
- Paramétrage et customisation des workflows, scripts et développement ServiceNow
- Implémentation et développement des nouvelles fonctionnalités pour des projets de Build, Run et TMA sur la plateforme ServiceNow.
- Accompagnement à la recette fonctionnelle et technique.
- Animation et gestion des ateliers clients et recueil des besoins techniques et proposition des solutions adaptées
- Support niveau 2 et 3 et résolution des incidents liés à la plateforme ServiceNow
- Documentation technique et participation active aux différents sujets au niveau de la practice ServiceNow
- Issu(e) d'une formation technique bac+5, avoir une expérience significative d'au moins 3 ans sur ServiceNow (ITSM, FSM, HR, CSM)
- Connaissance solide de javascript, jelly script, CSS et HTML.
- Bonnes Connaissances ITIL Foundation et les processus ITSM
- Certification CSA obligatoire
- Maitrise des intégrations via REST/SOAP API
- Bonnes Connaissances des thématiques autour de la CMDB
- Expérience réussie dans des environnements agiles (Scrum, SAFE)
- Autonomie et Capacité à travailler en équipe
- Vos certifications ServiceNow ITSM, HR, FSM, CSM, sont des atouts pour ce poste.
- Pratique de l'anglais indispensable.
You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
Ce que nous proposons• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
Récompenses..At Orange, only your skills matter.
Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
How we rate this
Consultant ServiceNow confirmé at Orange rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where itsm was part of your work. What did you do?
- Tell me about a project where customization was part of your work. What did you do?
- Tell me about a project where workflow design was part of your work. What did you do?
- What's a project where you used ServiceNow hands-on?
Adapt your resume
- List these exact terms on your resume: Itsm, Customization, Workflow Design, and ServiceNow. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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