Customer Project Manager

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across the globe. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As a Customer Project Manager at Worldline, you will play a key role in delivering payment and commerce solutions for our customers, working at the intersection of business, technology and delivery. You will take ownership of projects from planning through implementation, coordinating customers, internal teams and external partners to keep delivery moving and commitments on track. We are looking for someone who already understands the payments and technology landscape, can quickly understand complex project environments and is comfortable making decisions, challenging assumptions and driving actions without needing step-by-step guidance. This is an opportunity to work on international projects in a fast-moving payments environment, with the autonomy to make a real impact on customer delivery.

Day-to-day responsibilities

• Develop and maintain project plans, defining scope, milestones, dependencies, resources and timelines from initiation through delivery.
• Review project progress, identifying risks, issues and deviations, and implement corrective actions to keep delivery on track.
• Build strong relationships with customers and stakeholders, ensuring expectations, commitments, decisions and priorities remain clearly aligned throughout delivery.
• Run project governance, providing clear status reporting and ensuring actions, decisions and escalations are properly documented and followed up.
• Lead cross-functional teams and drive stakeholders towards agreed actions, proactively removing blockers and escalating issues when required.
• Coordinate internal teams, customers and external partners to ensure dependencies are managed and project deliverables are completed on time.

Who are we looking for

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You have 3+ years of experience managing customer-facing payment or technology projects within complex, international environments.
• You have solid knowledge of payment technologies and concepts, allowing you to understand technical discussions without extensive explanation.
• You take ownership of projects, working independently and driving progress without requiring step-by-step guidance from others.
• You are proactive and confident, comfortable challenging issues, asking the right questions and pushing stakeholders towards resolution.
• You communicate clearly and confidently with customers, technical teams and business stakeholders across different functions and countries.
• You have excellent Spanish and English communication skills, enabling effective collaboration with customers and international teams in both languages.
• You master project management fundamentals, including planning, risks, issues, dependencies, stakeholder management, governance and reporting, while remaining accountable and solution-oriented.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work in an international environment with cutting edge technologies.
• Enjoy a wide range of benefits: medical insurance, pension fund, tickets restaurant, company bonus, 50% of remote working.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

#LI-ER1

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.