Environmental Services Supervisor

Serco: Mountsorrel Depot, Charnwood, LE12 7TZ

Permanent, Full Time (Tue – Fri – 41.5 hrs p/w 06:30 – 16:30pm)

£36,611 per annum + excellent benefits

Ready to impact a better future?

As a Food Waste Supervisor in our Environmental Services team, you’ll lead and support operational colleagues to deliver safe, efficient, and high-quality food waste collection services. You’ll play a key role in ensuring service performance, compliance, and customer expectations are consistently met.

Our work touches lives every day. By helping deliver reliable environmental services, you’ll contribute to cleaner communities, support sustainability goals, and create a positive impact on the areas we serve. This is an opportunity to lead with purpose, drive continuous improvement, and help impact a better future.

What you’ll do as a Food Waste Supervisor

• Supervise and coordinate daily food waste collection operations to ensure services are delivered safely and efficiently.
• Monitor service performance and key performance indicators, taking action to address issues and improve outcomes.
• Ensure operational documentation, records, and reporting are completed accurately and within required timescales.
• Lead, support, and develop colleagues through effective supervision, performance management, training, and communication.
• Promote and maintain high standards of health and safety, ensuring compliance with policies, procedures, and safe working practices.
• Manage operational resources effectively and work closely with the wider management team to identify opportunities for innovation and service improvement.

Does this sound like you?

• Experience of supervising or managing teams within waste management, environmental services, street cleansing, or a similar operational environment.
• Strong communication and interpersonal skills, with the ability to build trust and lead colleagues effectively.
• Experience of using information technology systems, including Microsoft Office and operational management systems.
• Ability to prioritise workloads, solve problems, and make sound decisions in a fast-paced environment.
• Knowledge of health and safety requirements and a commitment to maintaining safe working practices.
• Full driving licence and willingness to undertake further training and development opportunities.

What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

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