FinOps Specialist - AR, Global Account Receivables

Amazon is hiring a FinOps Specialist - AR, Global Account Receivables in Pune, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions accounts receivable, collections and customer service among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Handle inbound and outbound collections calls and reconcile accounts as a FinOps Collections Analyst.

accounts-receivablecollectionscustomer-servicereconciliation

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to handle inbound & make outbound calls to resolve accounts receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

• Understanding of Accounts Receivables process.
• Should be flexible for Night Shift.
• The role requires to work from office 5 days weekly.
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
• Monitor high-risk accounts and ensure timely escalation of challenges to management
• Continually look at ways to improve the customer experience.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
• Meet the monthly productivity goals.
• Reconcile complex accounts and have excellent attention to detail.

Key job responsibilities
• Reconcile complex accounts and have excellent attention to detail.
• Understanding of Accounts Receivables process.
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
• Monitor high-risk accounts and ensure timely escalation of challenges to management.
• Continually look at ways to improve the customer experience.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
• Meet the monthly productivity goals.
• Reconcile complex accounts and have excellent attention to detail.

Basic qualifications

- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting

Preferred qualifications

- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

FinOps Specialist - AR, Global Account Receivables at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

FinOps Specialist - AR, Global Account Receivables is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, MH, Pune.
The job was posted on September 29, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Accounts ReceivableCollectionsCustomer ServiceReconciliation

Questions you could be asked

Tell me about a project where accounts receivable was part of your work. What did you do?
Tell me about a project where collections was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where reconciliation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Accounts Receivable, Collections, Customer Service, and Reconciliation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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