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RBC

Investment and Retirement Planning Associate

RBC is hiring an Investment and Retirement Planning Associate in Ottawa, Canada. Level rates it ; you can apply on RBC.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Microsoft Office, investment planning and client service among its tools and skills.
  • Level classes it as a mid-level role.
  • RBC has 737 other open roles on Level.
  • Posted within the past week.

AI in this role

Provide client service and sales support for financial planners specializing in investment and retirement planning.

microsoft-office
investment-planningclient-serviceproblem-resolutionadministrative-supportsales-support

Job Description

What is the opportunity?

As an Investment and Retirement Planning (IRP) Associate, you provide direct client and sales support to the Financial Planners, Investment and Retirement Planning, to enable them to focus on planning, advice activities and acquisition of new clients. You contribute to a differentiated client experience by providing value added support and problem resolution. In this role, you collaborate with partners across the organization to identify and meet client needs and goals and expand the network of your team. As a member of the Financial Planning, Investment and Retirement Planning Team, you bring innovative ideas to grow market share and enrich the success of the team.

What will you do?

  • Enable Financial Planners, Investment and Retirement Planning, by assisting with preparations for client meetings, and supporting the fulfilment of simple investment solutions and referrals to appropriate partners
  • Maintain a superior level of client experience and service with all clients whether they visit our branches or contact us by phone/email
  • Provide support to client requests, act as a point of contact for client concerns, and ensure accuracy of documentation with follow-ups, as required
  • Leverage routines to ensure efficient and effective completion of client tasks, identifying areas for improvement to realize efficiencies
  • Maximize opportunities to effectively identify client needs, make referrals, acquire new investment clients and assets, and track and review progress against the teams’ annual plan
  • Exercise due diligence in following all policies and procedures, and identity/correct areas of operational risk
  • Support Financial Planners, Investment and Retirement Planning, with administrative activities and proactive client contact

What do you need to succeed?

Must-have

  • Mutual Funds accreditation (e.g., Investment Funds in Canada, or the Canadian Securities Course)
  • Previous experience in investments
  • Demonstrated success working in a fast paced environment with the ability to manage competing priorities, as well as multi-tasking and problem-solving skills
  • IT literacy including the Microsoft Office suite of products, and digital knowledge
  • Excellent communication skills including the ability interact with partners effectively in person, via email and on the phone
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Ability to work both independently and in a team environment, demonstrating strong collaboration skills

Nice-to-have

  • Proven track record of building rapport and developing client relationships
  • Experience in proactive retail sales

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools, coaching, and development opportunities
  • Opportunity to achieve great success and grow your career with RBC

Job Skills

Additional Job Details

Address:

2212 BANK ST:OTTAWA

City:

Ottawa

Country:

Canada

Work hours/week:

18

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-29

Application Deadline:

2026-11-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

How we rate this

Investment and Retirement Planning Associate at RBC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Investment PlanningClient ServiceProblem ResolutionAdministrative SupportSales SupportMicrosoft Office

Questions you could be asked

  1. Tell me about a project where investment planning was part of your work. What did you do?
  2. Tell me about a project where client service was part of your work. What did you do?
  3. Tell me about a project where problem resolution was part of your work. What did you do?
  4. Tell me about a project where administrative support was part of your work. What did you do?
  5. Tell me about a project where sales support was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Investment Planning, Client Service, Problem Resolution, Administrative Support, and Sales Support. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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