Key Account Manager, Department Store

About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations, and more people.
From its beginnings in cyclonic vacuums, Dyson’s portfolio has grown to include five main areas of technology: Cord-free and corded vacuum cleaners, hand dryers, lighting, environmental control machines (purifying fans, heating and cooling fans and humidifiers) and hair styling tools, which are sold in more than 82 countries across the world. We are on a mission to improve our customer’s lives: whether that be by making the the air they breathe safe and clean, or connecting them to high performing machines, which keep their homes clean.

About the Role

The primary focus of the Key Account Manager, Department Store is to achieve the sales target with ethical and mannered way of working. They will be required to engage with internal Sales, Marketing and other business functions to develop sales plan and activities then implement these across the Sales team and key retail partners.

Deliver sales results (volume and revenue) and profit

• Deliver the effective channel strategies and range strategies to maximize and optimize Dyson profitably, and reduce variability in line with market goals
• Work with Marketing, Communications and Finance team to make integrated business plans for growth of Key account sales
• Responsible for delivering monthly key account sales volumes and communicating to Sales Director and wider Key account business any changes to budget, target or LE.
• According to the pricing strategy, execute sales activities to make Dyson profit whilst hitting the appropriate local price across a wide range of SKUs.
• Train and upskill the capability of the Key account sales and demonstrator team to increase effectiveness and rate of sale per store – driving best practice across the region.
• Drive key account sales planning processes to increase forecasting accuracy and ensure monthly delivery of results

Account Partnerships

• Establish strongest possible commercial relationships with key accounts
• Build network with key account customers
• Manage multi-channel issues to maximize profit
• Build appropriate channel differentiation strategies
• Oversee the quarterly business review cycle with key accounts

Fulfill other duties as required

• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
• Fix things that you can see need fixing
• Identify problems and find solutions

Strategic Thinking & Execution

• Identify market trends and competitive moves; develop strategies to outperform competitors
• Network with internal and external stakeholders to develop sales plans and executional models
• Work proactively to identify potential problems and craft solutions
• Demonstrate agility to take on new responsibilities aligned to the purpose of the role; fix what needs fixing

About You

Experience and Education

• Bachelor’s Degree or equivalent in a relevant business related field
• Minimum 7 years sales experience required; some of which must be with a strong consumer brand
• Experience of creating change, challenging the status quo, establishing a product category or brand with entrepreneurial spirit
• Experience of customer negotiations and account management.
• Fields sales or key account sales experience in a multi-national companies preferred.

Skills

• Strong hands-on sales skills, especially in working with in direct sales partner and selling to consumers.
• Selling high-end products, which have significant premium vs. the market.
• High level of communication skills both verbal and written.
• Strong team player capable of building and motivating teams.

Competencies

• Self-starter who sees things to completion.
• Energetic, engaging and positive approach.
• Assertive, prepared to see through plans and overcome objections.
• Intelligent, quick-thinking, alert.
• Results driven.
• Excellent English is a must, with Korean native

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.