Partner Excellence Manager - London

Pigment is hiring a Partner Excellence Manager - London (United Kingdom). Level rates it ; you can apply on Pigment.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Anthropic and AI agents.
Level classifies it as a senior role.
Level lists 128 other open roles at Pigment.

AI in this role

anthropic

ai-agents

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive platform, with AI agents that work alongside every team, from Finance to HR, to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally, passing $100M in ARR in 2026 and doubling revenue for the second year in a row. Industry leaders like Unilever, Uber, Anthropic, Snowflake, and Siemens use Pigment every day to make better-informed decisions and navigate any scenario with confidence.

In October 2026, we raised a $250M Series E at a $2.3B valuation, bringing our total funding to $650M+. Today we’re a growing team of 700+ across Paris, London, New York, Toronto, San Francisco, and Austin, and we’ve been named a Visionary in the Gartner® Magic Quadrant™ for Financial Planning Software two years running.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

Key Responsibilities:

+ 5 years of experience in partner management, customer success and implementation
You get assigned a portfolio of partners. They are YOUR TEAM. You manage their ramp, performance, & long term success:
dedicating a fixed amount of time to assist in their active implementations
Organize & support their internal training
You monitor the progress of their implementations & report on it internally
Our team runs the consultant's certification program. Expect to run the trainings, meet a lot of people, assess and certify them
Act as the main point of contact for the qualification and initial training of new partners.
Support the Partner Excellence Program through operational tasks, process improvements, and other initiatives: mostly training & reporting (in Pigment)
Collaborate closely with the Partner Account Manager to align the sales strategy and the quality of partners' work.

Who you are

Leading experience in managing EPM or related implementations, ideally with a team of partners
Strong technical background (with experience in EPM ideally) or related products
Ability to understand and communicate complex technical concepts effectively.
Experience in partner management, customer success, or a related field.
Ability to work independently and manage multiple priorities.

What we offer

Competitive package
Stock options to ensure you have a stake in Pigment's growth
The best health insurance with Alan Blue entirely free for you and your family
Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions
Remote-friendly environment

How we work

Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

How we rate this

Partner Excellence Manager - London at Pigment rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Partner Excellence Manager - London is an open job at Pigment.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in London.
The job was posted on January 26, 2026.
Seniority: senior.
Applications are handled by Pigment. Apply on Pigment

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agentsAnthropic

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Walk me through how you've used Anthropic in your day-to-day work.

Adapt your resume

List these exact terms on your resume: AI agents and Anthropic. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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