Procurement Operations Manager

Job Description

Why join Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls‑Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Job Purpose:

The Procurement Operations Manager, will oversee and actively contribute to the delivery of Procurement Operations services, ensuring operational excellence and compliance across all activities. This role combines leadership with hands-on execution, managing a team across e-Sourcing, Purchasing, Invoice Resolution, Channel Enablement, Helpdesk, Contract Administration and Supplier Maintenance activities.

You will manage day-to-day team operations, monitor performance against SLAs and KPIs, and resolve issues promptly to maintain service quality. A key responsibility is ensuring operational procurement activities are executed efficiently, accurately, and in alignment with procurement policies, compliance, process and governance standards. You will also drive continuous improvement by streamlining processes, optimising tools and templates, and fostering a high-performance culture within the team.

You will work closely with global procurement stakeholders to deliver timely, effective operations outcomes and maintain audit-ready documentation. By combining strong leadership, operational expertise, and attention to detail, you will help strengthen compliance, improve efficiency, and deliver measurable value across the Procurement Operations function.

This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and enjoys developing talent. You will be passionate about driving purchasing and operational procurement excellence while delivering exceptional customer service, managing team capacity effectively, and strengthening business relationships.

Key Accountabilities:

• Lead and coach a team of procurement operations specialists; set priorities, manage capacity, and foster a high-performance culture
• Oversee execution of Contract Admin, Purchasing, Invoice Resolution, Channel Enablement, Helpdesk and Supplier Maintenance activities, ensuring accuracy and compliance
• Support supplier onboarding, training, and engagement throughout operations processes
• Partner with global Group Procurement and GBS teams and stakeholders to align operational execution with goals and objectives
• Build strong supplier relationships to drive innovation, sustainability and performance improvement
• Identify and implement improvements to sourcing, contracting and purchasing processes, tools, and templates
• Ensure adherence to procurement policies, procedures, and audit requirements across all activities
• Drive initiatives that enhance sourcing capability and deliver long-term benefits
• Support risk mitigation activities related to sourcing and contracting operations
• Coach and mentor a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement

Key Experiences and Qualifications:

• 7 years of experience in purchasing, strategic sourcing and contract management within a global, complex organisation
• Hands-on experience with Procurement Operations execution and optimisation  
• Familiarity with digital procurement tools and process automation
• A working knowledge of SAP, Coupa and/or Ivalua
• Experience leading transformation projects and driving process improvements
• Demonstrated ability to influence senior stakeholders and operate effectively in a matrix organisation
• Proven track record in delivering business results and achieving objectives

Nice to Have Experiences and Qualifications:

• Experience working in aerospace or defence sector, in both Indirect and Direct Procurement
• Understanding of procurement policies, governance frameworks and compliance assessments related to aerospace and defence.

What do we offer:

• Private healthcare and group life insurance
• Annual bonus
• myBenefit platform/subsidy for Multisport cards
• Internet and electricity allowance for remote work
• Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service with the employer
• Hybrid work model (2 days in the office / 3 days from home)
• Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20).

The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.

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